A STUDY OF LOGISTICS PERFORMANCE OF MANUFACTURING AND IMPORT- EXPORT FIRMS IN VIETNAM
Ruth Banomyong, Trinh Thi Thu Huong, Pham Thanh Ha
Logistics performance assessment is a critical issue when trying to improve logistics. This is particularly true in developing countries where no baseline survey has been done on the subject. This research explored and analysed logistics performance of manufacturing as well as export-import trading firms in Vietnam. The paper developed the framework for the logistics performance assessment based on the tool developed by Banomyong and Supatn (2011). The framework is derived from the 9 key logistics activities proposed by Grant et al (2006). In order to measure firm logistics performance, three performance dimensions are used: cost, time and reliability. A survey was conducted to obtain Vietnamese logistics related data. This is the first research in Vietnam that shows firms’ logistics performance through the use of such an assessment framework. The instrument was relatively simple and easy to apply and understand. In addition, based on the research results, the paper provides recommendations and solutions that encompass a series of policies to effectively reduce the prevalent logistics costs of firms in Vietnam.
Keywords: logistics cost, logistics performance, cost, time, reliability, manufacturing and import-export firms, Vietnam.